Finding a safe route out of Ukraine
is not easy.
One challenge facing those looking
to escape is to find one that is not under heavy bombardment from Russian
The UN says more than three million people have have now fled Ukraine
since Russia launched its invasion just over three weeks ago.
So how do people actually find safe
passage out of the country?
One way is via transport arranged by
dozens of volunteers based thousands of miles away, who liaise with fellow
volunteers in Ukraine.
They, in turn, send information in
real-time about safe roads to drivers who can rescue busloads of people.
But even using this method,
travelling is not without considerable danger.
In other words, they are
crowdsourcing safe passage out of a war zone.
Artur Kiulian, a Ukrainian software
developer living in the US, was one of many who answered the call for
assistance from the country's digital minister, Mykhailo Fedorov.
Artur used his skills gained in the
tech industry to form UkraineNow, which uses volunteers and messaging apps to
evacuate people from Ukraine.
"I've been building tech
start-ups for the last decade," he said. "I'm an engineer myself, I
have a degree in systems of artificial intelligence.
"There is limited capacity
[from] the UN and the Red Cross. There is no-one else to help. It's all
civilians evacuating civilians."
When he spoke to the BBC, Artur was
organising the evacuation of children with cancer from Ukraine to Poland. From
there, they planned to travel to a hospital in Germany.
He and his team organised the bus,
the driver, and the place for them to stay across the border.
But crucially, they crowdsourced the
safe route too.
does it work?
Firstly, civilians in Ukraine make
requests for help online.
The team in the US receives the
requests and allocates them to buses which have been purchased or rented with
the money UkraineNow raises.
Drivers are then put in contact with
the civilians, and the evacuation is arranged.
The exact process and methods used
are more detailed than this, but the information is not being shared here in
order to protect the organisation from cyber and real-world attacks.
The BBC spoke to one of the people
helping on the ground.
Salam, a former refugee himself,
organised a bus filled with people out of a city being shelled by the Russian
army and across the border into Moldova.
"We have a [group] of women and
children that is going to travel to a safe place," he said. "And then
they can travel from there to wherever they want."
He says he thinks he has made the
journey from Ukraine to Moldova about 16 or 17 times already in the war.
"It's a dangerous
journey," he said. "Everybody's nervous… anything can happen.
"The road is completely empty
right now. We're just driving ourselves and we're far away from the border - so
we are in no man's land here.
"If they stay in their city
they will be bombed. They're running for their lives.
"We have an amazing team doing
everything they can. There's so many good people on our team that are trying to
help so many people."
is destroying families'
Salam explained the desperate
situation for the people on his bus.
"There's a lot of sadness
here," he said. "A lot of women and children have left their husbands
and their fathers, and they don't know if they're going to see each other
"They just said goodbye, cried,
and they left them. You cannot imagine how difficult it is for them."
One of the people who managed to get
aboard Salam's bus is Maryia - not her real name - who says she found out about
the escape plan through a messaging app.
"I took this phone number from
some group [on the app]," she said. "I don't remember exactly."
She said it was recommended to her
by other people in her city, which has been shelled by Russia.
For Maryia, she felt she had no
choice but to leave.
"We are going to be without
food," she said. "We are going to be bombed in our building.
"I had some work projects, and
now they're frozen, and I cannot work. Of course, I cannot get money. So I need
to think about my future life.
"I need to survive."
These are the stakes for the
evacuees - who in this case were able to escape.
Salam was able to guide the bus to the
Moldovan border and safety. But there is no guarantee that future journeys will
be equally successful.
This is because the margins for the
evacuation are incredibly tight. A previous route used to evacuate civilians
was devastated by bombings only 10 hours after the bus left Ukraine.
But Salam will continue driving regardless.
"We're not going to stop before this war's going to stop, and people can
go back to their homes and be safe," he said.
"Until that, we need to show our solidarity
and do everything we can to save people."