1. Introduction

Nara24 FM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our radio broadcasting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information, such as:

  • Name and contact information (email address, phone number)
  • Demographic information (age, gender, location)
  • Account credentials (username, password)
  • Payment information (when applicable)
  • Communication preferences

Usage Data

We automatically collect certain information when you use our services:

  • IP address and browser information
  • Device information (type, operating system)
  • Listening habits and preferences
  • Website navigation patterns
  • Time and date of visits
  • Pages viewed and links clicked

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide and maintain our radio broadcasting services
  • Communication: To send newsletters, updates, and respond to inquiries
  • Personalization: To customize content and recommendations
  • Analytics: To analyze usage patterns and improve our services
  • Marketing: To send promotional materials (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Security: To protect against fraud and unauthorized access

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our services, such as:

  • Web hosting and cloud storage providers
  • Email marketing services
  • Analytics providers
  • Payment processors

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect and defend our rights or property
  • Prevent fraud or illegal activities
  • Protect the safety of our users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Your consent and preferences

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Consent Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Nara24 FM - Privacy Department

Email: info@nara24fm.com

Phone: +256 702 093354

Kawaala Rd, Kampala

Website: https://nara24fm.com

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